Shipping Policy

At Mahonie, we understand the importance of getting your purchase to you in a timely and efficient manner. That's why we've created this detailed shipping policy to help you understand how we handle shipping and delivery of your orders.

• Shipping Area: Currently, we ship to all locations within India. If you have any questions about whether we can ship to your location, please contact us for more information.

• Shipping Fees: The cost of shipping is based on the weight of your order, the shipping method selected, and the delivery destination. The exact shipping fee will be displayed at checkout before you confirm your order. We offer free shipping on all orders over INR 1000.

• Shipping Time: Our standard shipping time is 3-5 business days from the time of order. Please note that shipping times may vary based on your location and the availability of your items. Most orders should arrive within 7-10 business days from the time of shipment.

• Shipping Methods: We use reliable and fast shipping providers to ensure that your order is delivered to you on time. All orders will be shipped with a tracking number, which you can use to track your shipment online.

• Order Processing: Our team will process your order as soon as possible and send you regular updates on its status via email. If there are any issues with your order, we will contact you promptly to resolve the issue.

• Damaged or Lost Packages: In the rare event that your order is damaged or lost during shipping, please contact us immediately. We will work with our shipping provider to resolve the issue and ensure that you receive your purchase in a timely manner.

• Returns and Refunds: If you are not satisfied with your purchase, please refer to our returns and refund policy for more information on how to initiate a return or request a refund.

We hope this shipping policy provides you with all the information you need to make your purchase with confidence. If you have any questions or concerns, please do not hesitate to contact us at info@mahonie.co.